client rights
massage treatments
Should be conducted in a secure and private area where clients have the ability to undress and dress in private. The therapist should not be present as the client undresses, lies on the table and covers their body (with a towel). It is normal practice for underpants to be worn. During the massage, towels should be used to cover any part of the body not directly receiving treatment.
infra-red sauna
Is a private treatment with no therapist present in the sauna room at the time of undress or treatment. Wearing underpants is optional as it is a personal comfort decision. However, regardless of underwear choice, clients must use a towel so that their body/skin does not come into contact with the sauna wood.
classes
All classes must be conducted in a safe, supervised, hygienic and temperature controlled environment to promote good health. The atmosphere must be positive, fun, welcoming and enjoyable where everyone is encouraged and given an opportunity to openly express their ideas, attitudes and concerns. It is the responsibility of parents to ensure their own welfare and their child’s needs are always met, including altering participation in any activity to suit their personal comfort level.