client records

A confidential medical history of the client should precede any treatment or class to determine what approach or techniques are appropriate. It also assists by highlighting any crucial conditions that contraindicate (prohibit) certain techniques or require referral if necessary. A comprehensive history also helps determine realistic future outcomes.

Clients may be asked some personal details - these questions are for the purpose of assessment, treatment and recommending preventative treatment and exercise. For example, sitting at a computer eight hours a day will affect certain parts of the neck, shoulders and spine. Also, certain medical conditions can negatively interact with some treatment techniques and aromatherapy oils (for example black pepper or rosemary essential oils should not be used with clients who suffer from high blood pressure).

Clients are not required to provide any information they do not feel comfortable giving, however please understand that it may prevent accurate assessment, delay treatment results and cause client disappointment.

Client records are regularly maintained (at each visit), safely stored and all information contained within them is strictly confidential. Informed client consent must be gained before a client's details are discussed with another health care professional - in such cases, a client's signed consent is required and the client is informed when this happens.